Your privacy is important to us at Switch SFP Ltd
General Data Protection Regulation (GDPR)
On 25th May 2018, the EU General Data Protection Regulation (GDPR), became law. This legislation changed the way companies are able to collect and use your data. The General Data Protection Regulation (GDPR) offers more control to you, which ensures personal information is protected and used accordingly by third parties.
We would like your consent
It is important to Switch SFP Ltd that we can continue to communicate efficiently with all of our customers. Engagement will be relevant to your business interests including promotions, product updates, industry news, exhibitions and webinars. To do this, we need your consent first. On our communications we have a clear opt-in policy and a clear process to withdraw consent at any time.
All existing customers will need to confirm their consent to continue receiving emails.
What we collect
When you contact us or place an order via our website, we will collect the following information:
Name & Address
- Your company name (if given)
- Your contact information, including email address and phone number
- Demographic information, such as postcodes
What we do with the information we collect
We require this information to be able to contact you back to discuss your enquiry, in particular:
- Understand your reasons for contacting us
- Discuss the type of products or services you require
- Understand how we may provide you with a better service
From time to time, we may contact you by email, phone or postal mail and may use the information received from you to customise our website according to your needs.
Our commitment
At Switch SFP Ltd we are dedicated to ensuring high standards of data privacy and recognise that we need to take steps to meet the demands of the GDPR. We have summarised our preparation for the GDPR in this statement and this includes the implementation of policies, procedures and controls to ensure maximum and ongoing compliance.
Identifying personal data
At Switch SFP Ltd, we continually seek confirmation from our suppliers in respect of their compliance with GDPR.
Policies and Procedures
We have revised our data protection policies and procedures to meet the requirements and standards of GDPR including:
- Data breaches We have put in place procedures to identify, assess and investigate any suspected personal data breach at the earliest instance and will notify individuals or any applicable regulator where we are legally required to do so.
- Data retention and erasure We have included data retention provisions into our privacy policy to ensure that personal information is stored, archived and destroyed compliantly. We have dedicated erasure procedures in place where, in some circumstances, individuals can request to us in writing to delete their data.
- Subject access requests We have revised our subject access procedures to ensure we provide requested information within the requested time frame and aim to respond to all legitimate requests within 30 days. We have also made this provision free of charge and have included this individual right in our privacy policy.
Privacy Policy
We have revised our privacy policy to comply with GDPR, ensuring that individuals whose personal information we process are aware of
- why we need it
- how it is used
- what their rights are
- to whom the information is disclosed
- what safeguarding measures are in place to protect their information
- the right to complain to the Information Commissioner’s Office.
We strive to offer a high level of service and we believe that through communicating with our customers, you can benefit from key insight within the industry and take advantage of competitive pricing for your business interests.
To read the regulation in full click here.