Need to return an item?

Need to return an item?

Thank you for ordering at Switch SFP Ltd – If there is any problem or you are not entirely satisfied with your purchase, we are here to help.

Damage in transit

On rare occasions accidents may happen and unfortunately products can be damaged in transit. Please notify us on receipt of your order and we will issue an immediate replacement and arrange a pickup for the damaged goods.

Cancelled orders

There is a 60-day no quibble return policy across all unused products in their original unopened packing. 

Faulty products

Every product sold by Switch SFP Ltd is protected by a lifetime warranty against manufacturing defects and material failures. If you believe your product is faulty, call us on 01285 700 750 to arrange a free of charge replacement.  

Returns procedure

If you have any questions about returns or warranties, please contact our sales team on 01285 700 750 or email us at